the relationship between the manufacturer and supplier has changed from one of competition into that of greater cooperation during recent years. the selection and evaluation of suppliers are primary and important issues when an enterprise implements supplier relationship management (srm) and total quality management (tqm). much research indicates that most enterprises tend to evaluate their sup...

In today’s extremely competitive environment, companies are investigating new means of increasing profit by implementing so called Customer Relationship Management Systems (CRMs). But the needs to continually cut costs and focus on core competencies has led companies to focus on how to improve the supply chain and leverage their supply base. Many have shift from a vertical integration model to ...

The paper introduces and discusses definitions and concepts from the supplier relationship management area. This review has the goal to provide readers with the basic conditions to understand the market mechanisms and the technological developments of the SRM market. Further on, the work gives a picture of the actual business environment in which the SRM vendors are in, and the main trends in t...

In today’s extremely competitive environment, companies are investigating new means of increasing profit by implementing so called Customer Relationship Management Systems (CRMs). But the needs to continually cut costs and focus on core competencies has led companies to focus on how to improve the supply chain and leverage their supply base. Many have shift from a vertical integration model to ...

Purpose of the paper and literature addressed: This paper aims to conceptualize supplier relationship management (SRM). It provides an overview of the objectives of SRM from the perspective of a buying company and proposes the structure of the required capabilities of the firm to obtain these objectives. The paper aggregates the previous studies on buyer-supplier relationships and participates ...

The business is encountering a problem that the profit is gradually lesser. Therefore, the enterprise will devote to develop the technique for enhancing their competitive capability. Recently, supplier relationship management (SRM) which the way to manage the relationship between supplier and business is a new concept proposed to address such issue. In this study, we will transform the CSLC mod...

Supplier Relationship Management (SRM) is an application that gives support to a company in the task of deciding which supplier to choose when a new supply has to be ordered. It is based on a measure of trust and provides several tools that visualize that measure and support its use on decision making.

The mainstream view holds that over time buyer–supplier relationships evolve through a number of phases. As a consequence, supplier development as a buyer–supplier relationship management practice should also be adapted to the life-cycle phase. Supplier development activities matching the buyer– supplier relationship life-cycle phase will lead to more favorable performance improvements. However...